Frequently Asked Questions about ViNano AI
How ViNano AI handles models, credits, history and support.
Q:How long does a generation take?
Generation time depends on the model, the output resolution, the batch size and how busy the service is, so we do not advertise a fixed speed. Tasks keep running in the background, and you can collect the result from your history.
Q:How reliable is the ViNano AI platform?
Tasks keep running in the background, so a short interruption does not lose a generation, and results stay in your history until the retention window ends. Availability also depends on the upstream model providers, and we do not publish an uptime guarantee.
Q:How is pricing calculated on ViNano AI?
Every generation is metered in credits and the tool shows the credit price before you confirm, so the cost of one result follows the model and the settings you choose. Current packs and plans are listed on the pricing page.
Q:What image quality can I expect?
Quality follows the model you select and the resolution the tool offers for it. Some models handle text rendering or character consistency better than others, and results also depend on the prompt and the reference images, so compare a couple of generations before you decide.
Q:How does ViNano AI compare to other AI image generators?
ViNano AI is a multi-model platform: it does not train or own the underlying models and does not claim to outperform them. What it adds is one interface for several models, per-generation credit pricing, and history and asset management.
Q:Can I use ViNano AI for commercial projects?
Commercial use is governed by our Terms of Service and by the rights that apply to the model that produced the image. Please review both before using a result in commercial work.
Q:What file formats and resolutions are supported?
Format and resolution follow the selected model and the settings the tool offers for it — not every model supports the highest resolutions. Generated files are standard image files that you can convert with any image editor.
Q:How secure is my data on ViNano AI?
Requests are served over HTTPS, and generation records follow the retention setting in your profile: 48 hours for free accounts and 7 days for paid plans, adjustable in the profile. Download the files you want to keep.
Q:Does ViNano AI offer API access for developers?
Yes. API access is available and documented on the API page, which lists the current endpoints, the supported models and per-request pricing.
Q:What support options are available?
You can reach the team from the contact page or through the in-app feedback entry. The help content and this FAQ cover the most common questions.